Updated: May 11, 2026
Terms of Service
These Terms of Service (“Terms”) govern your use of the website operated by T & D Air Conditioning a brand owned and operated by CCD Holdings, Inc., and, unless a more specific signed agreement controls, apply to your requests for information, service scheduling, estimates, invoicing, and related interactions with us.
By using this website, requesting a quote, scheduling service, approving an estimate, or otherwise engaging with us through the website, you agree to these Terms.
Who we are
T & D Air Conditioning is a local HVAC services business providing residential and commercial heating, ventilation, and air conditioning services, including repairs, diagnostics, maintenance, installation, replacement, humidity-control, indoor-air-quality, and related services.
Website information and service descriptions
We try to keep the website accurate and current, but website content is provided for general informational purposes. Service descriptions, response times, service areas, equipment availability, financing references, and promotional information may change without notice. Website content does not guarantee that a particular service, product, part, appointment slot, manufacturer option, or promotional term is available in every case.
Scheduling and appointment requests
Online scheduling requests, form submissions, emails, and calls are requests for service, not guaranteed appointments. An appointment is confirmed only when we accept it through a direct confirmation by phone, email, text, booking platform, or another written communication.
You agree to provide accurate contact information, access instructions, service address details, and a reasonable description of the issue or requested work.
We may ask you to:
Provide safe and reasonable access to the property, equipment, and utilities
Secure pets
Ensure that a decision-maker or authorized representative is available when needed
Disclose known site conditions that may affect the work
Urgent and weekend scheduling, same-day response, and time windows are subject to technician availability, weather, workload, access issues, equipment lead times, and other operational factors. Any arrival window is an estimate, not a guarantee.
Estimates, proposals, and scope changes
Quotes, estimates, and proposals are based on the information available at the time they are prepared. Unless we state otherwise in writing:
estimates are valid for 30 days.
estimates may change if site conditions, code requirements, equipment availability, labor needs, access conditions, or customer requests change
hidden conditions, additional repairs, unsafe conditions, required permits, code corrections, or customer-requested upgrades may increase the total price
No work beyond ordinary diagnosis or inspection will be required without your authorization where authorization is reasonably practicable.
Pricing and payment
You agree to pay all charges stated in an accepted estimate, invoice, work order, or other written authorization, including applicable taxes, permit fees, trip or diagnostic charges, approved change orders, and financing or payment-processing charges where applicable.
We accept payment by approved credit or debit card, ACH, check, financing through an approved third-party provider if offered, and other methods we approve in writing.
If you use online invoicing, online booking payments, deposits, financing, card-on-file tools, or installment arrangements, payment processing is handled by Housecall Pro, Squarespace Payments, and/or approved billing tools in our service stack. We do not need or want customers to send full payment-card numbers by ordinary email.
Unless we agree otherwise in writing, payment is due upon receipt of the invoice or under the payment schedule stated in the accepted estimate or contract.
We may pause scheduling, delivery, or warranty support for materially overdue balances to the extent permitted by law and consistent with any written contract in force.
Cancellation, rescheduling, and refunds
Please give at least a 48-Hour notice if you need to cancel or reschedule a confirmed appointment. If you cancel late, are unavailable when we arrive, or do not provide safe and reasonable access to the equipment or property, we may charge a trip, dispatch, or diagnostic fee where allowed by law and where disclosed in advance.
Diagnostic or inspection fees are generally non-refundable once the visit or diagnostic work has been performed.
Deposits for equipment, special-order materials, permit applications, or reserved installation labor are refundable only to the extent costs have not already been incurred. If you cancel after we have ordered equipment or materials, scheduled non-recoverable labor, initiated permits, or incurred vendor charges, we may deduct those actual or reasonably committed costs from the refund as permitted by law.
If a refund is due, we will issue it to the original payment method when reasonably possible.
Nothing in these Terms limits or waives any non-waivable cancellation, cooling-off, or refund rights you may have under applicable law. If a specific transaction is covered by a mandatory cancellation or cooling-off rule, that law controls for that transaction.
Warranties and disclaimers
Any manufacturer’s warranty applies only to the extent offered by the manufacturer and subject to the manufacturer’s own terms, exclusions, registration requirements, and claim procedures.
Any workmanship or labor warranty offered by T & D Air Conditioning must be stated in writing on the accepted estimate, invoice, warranty document, or other signed writing. Unless stated in writing, no separate workmanship warranty is promised beyond the service expressly described and any non-waivable obligations imposed by law.
Normal wear and tear, misuse, lack of maintenance, pre-existing conditions, customer-supplied parts, power issues, corrosion, salt-air exposure, drain or duct conditions, third-party work, or conditions outside our control may affect performance, equipment life, or warranty coverage.
To the fullest extent permitted by law, except for any warranty expressly stated in writing, the website and services are provided without additional warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of liability
To the fullest extent permitted by law, T & D Air Conditioning will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of use, or business interruption arising out of or related to the website or our services.
To the fullest extent permitted by law, our total liability for any claim arising from a specific service or transaction will not exceed the amount you paid us for the specific service or transaction giving rise to the claim.
This limitation does not apply to liability that cannot be limited by law, and it does not exclude liability for our gross negligence, willful misconduct, or fraud where such exclusions are prohibited.
Customer responsibilities
You are responsible for:
Providing accurate information
Maintaining clear and safe access to the job site
Obtaining any landlord, HOA, property-manager, or ownership approvals required for the work
Protecting or removing fragile or high-value items near work areas when reasonably possible
Following manufacturer instructions and reasonable maintenance recommendations after service
Third-party products, platforms, and links
Our website may link to third-party booking systems, payment pages, financing resources, manufacturers, or social-media platforms. We are not responsible for the content, privacy practices, availability, or terms of third-party websites or services.
Intellectual property and website use
All website text, logos, graphics, photos, layout, branding, and other content on this website are owned by T & D Air Conditioning or used with permission and are protected by applicable intellectual-property laws.
You may use this website only for lawful, personal, or internal business purposes related to evaluating or requesting our services. You may not:
copy, reproduce, republish, or commercially exploit website content without written permission
interfere with the website’s operation or security
submit false, misleading, abusive, or unlawful content
attempt unauthorized access to the website, site accounts, or connected services
User-submitted content
If you send us photos, files, notes, suggestions, reviews, or other content relating to a service request or customer experience, you grant us a non-exclusive right to use that content as reasonably necessary to respond to you, perform services, maintain records, resolve disputes, and improve our operations. We will handle personal information in that content under our Privacy Policy.
Governing law and dispute resolution
Any dispute arising out of or relating to these Terms, the website, or our services will be resolved by binding individual arbitration administered in Broward County, Florida under the applicable arbitration rules selected in the final contract language, except that either party may bring an individual claim in small claims court if eligible. The arbitrator may award relief available under applicable law, and nothing in this clause waives any non-waivable consumer rights. Class actions, representative claims, and consolidated proceedings are waived to the fullest extent permitted by law.
Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the website after the updated Terms are posted means you accept the revised Terms, to the extent permitted by law.
Contact information
T & D Air Conditioning
3200 S Andrews Ave STE 104 Fort Lauderdale, FL 33316
service@tdairconditioning.com
+1 (954) 922-7010